What’s the Right Age for Children to Use a Mobile Phone or Access the Internet?

As a parent, deciding when your child should have access to a mobile phone or use the internet can be challenging. There's no one-size-fits-all answer — it depends on their maturity, your family’s needs, and how the technology will be used. However, research and expert guidance can help you make an informed decision that supports safety, responsibility, and wellbeing.

What the Research Shows

Mobile Phone Ownership: Ofcom's 2023 report shows that 91% of children in the UK receive their first mobile phone between the ages of 9 and 11, often linked to starting secondary school. (Ofcom 2023)
Internet Usage: Children as young as 3 are accessing the internet, mostly for games or video streaming, with usage increasing sharply by age 7. Many are also using messaging and social platforms earlier than parents expect.
EE’s Recommendations: Mobile network provider EE recommends smartphones only from age 11+, with simpler devices (calls/texts only) for younger children. (Business Insider, 2024)
Parent-Led Campaigns: Movements like “Smartphone Free Childhood” are growing in the UK, with parents pledging to delay smartphones until at least age 14 to reduce pressure and promote wellbeing. (The Guardian, 2024)

Guidance by Age Group

🧒 Under 11 Years

Strongly advised to avoid smartphones with internet or social media access.
If needed for safety, use a basic phone that can make calls and send texts.
All internet access should be supervised and limited to shared family spaces.

👦 Ages 11–13

This is a common age for introducing smartphones as children gain independence.
Start with robust parental controls and limit access to social media platforms.
Use tools like Google Family Link or Apple Screen Time to guide safe use.

👧 Ages 13–16

Begin easing restrictions but maintain discussions about online safety and risks.
Support the development of digital critical thinking and responsible sharing.
Encourage reporting of anything that feels uncomfortable or unsafe.

What to Watch For

Peer Pressure: Many children feel pressured to get a smartphone "because everyone else has one."
Exposure to Risks: Younger children may not be ready to handle online harassment, scams, or inappropriate content.
Mental Health: Studies (e.g., by psychologist Jonathan Haidt) suggest early use of smartphones and social media may be linked to increased anxiety and depression.

Our Recommendation for UK Parents

Delay smartphone access until at least age 11–12 — or later if you can.
Start with strict parental controls and relax them gradually as trust and maturity grow.
Use basic phones for younger children where safety and communication are the priority.
Focus on open conversations, regular reviews of screen time, and agreed family rules for tech use.

Resources for Parents

Conclusion

There’s no “perfect” age to give a child a mobile phone or let them browse online freely — but with informed decisions and consistent support, you can ensure your child grows up using technology responsibly and safely. The most important tool you have is conversation: keep talking, keep checking in, and let your child know you're always there to help.